We don’t want to bad-mouth others in our industry, but the truth is that every profession has its bad apples including the plumbing industry. Every once in awhile, we get phone calls from desperate people who need help finishing a plumbing repair that wasn’t done correctly by another plumber in Whitney, NV, who won’t correct their mistakes.

At Whitney Plumbing Pros, we’re always happy to help you out, but we also want to address some questions about bad plumbing jobs and unprofessional plumbers. In this post, we talk about how to deal with bad plumbing service and how to spot not-so-great plumbers to avoid the problem in the first place.

What to Do If a Plumber Won’t Fix a Mistake

Mistakes happen. It’s a part of life and part of the plumbing industry. The wrong parts might be used or there could be a misunderstanding. In cases like these, a professional plumber will owe up to the mistake and make correct repairs right away and not charge you additional fees.

But what happens if you’re working with an amateur?

We believe that any respectable plumber will fix their mistakes and eat the cost of the parts and additional labor. If you’re working with a person who won’t fix the problem or wants to charge you more money to make the corrections, this is not a respectable plumber. It’s more likely that you found yourself a scammer posing as a plumber who’s taking advantage of your unfortunate situation.

Continuing to work with people like this is only going to put your plumbing at risk and continue to cost you money. At this point, cut ties with the person and contact a reputable plumbing company to come out and fix the problem.

Can I Sue the Plumber for Costs?

Well, we’re not lawyers but we don’t suggest taking this action. The reason we advise against suing for a bad plumbing job is that usually, it’s hard to find the scammers to take them to court. Often, these people aren’t licensed, and they don’t have a permanent address in the area. It’s likely they used a fake name and a throw-away phone. You’ll spend a lot of time and energy without any results.

We do suggest you call the police when you think criminal activity took place. A police report establishes a record and could help others avoid the same problem. Also, contact the Better Business Bureau and file a complaint. Sometimes bad plumbers use the same company name and your complaint is another strike against them.

How to Find Great Plumbers

When you have a plumbing emergency, you’re more likely to be less choosy about who you invite into your home to work on the plumbing. That’s why we always recommend that people do their research and find a reputable plumber before they need emergency plumbing services.

First and foremost, always make sure that the plumber is licensed to do business in your location. Out of town plumbers don’t always have the local knowledge about municipal building codes.

Next, ask for references. If the plumber balks at providing references, this is a red flag. Plumbing companies with great reputations aren’t hesitant about what others will say.

Ask how the plumber charges for service. Some plumbing companies charge by the hour and others charge by the job. If the plumber doesn’t tell you how pricing, invoicing, and payment are done, find a different plumber.

Need a Plumber in Whitney, NV?

Whitney Plumbing Pros is a local plumbing company with a solid reputation for exceptional plumbing repair, replacement, and installation. Whether you need drain cleaning service at your home or sewer line repair at your business, our team promises outstanding customer service and quality workmanship. We stand behind our jobs 100% and never consider a job complete until our customers sign off. To schedule an appointment, call us today!